After Buying a Policy

What is the free look period mentioned in my policy?

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Short Answer

Most travel insurance policies come with a Free Look Period, also referred to as the Money Back Guarantee. This is a period of time after your purchase, during which you can cancel your policy for any reason and receive a full refund of your premium.

More Detail

The Free Look Period is typically a 10-14 day period following the day you purchase the policy, or until you depart for your trip, depending on the policy.

If you cancel during the Free Look Period, you will be refunded 100% of your premium.  

If you are outside of the Free Look Period, some providers may provide a pro-rated  refund of your premium, or a credit to use your policy for a future trip, however, this is not guaranteed.

This information can vary based on the travel insurance policy. Please review the policy certificate to verify coverage. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!