John Hancock Insurance Agency Ebola Position Statement

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John Hancock Insurance Agency

Updated: 10/20/2014

With respect to coverage under the John Hancock Plans under general exclusions it states the policy does not cover any loss caused by or resulting from:

Travel to or through a city or country of Destination, as reflected in Your travel itinerary, which is under a travel warning issued by the United States Department of State at the time this insurance is purchased and the loss or delay was a direct result of the incidents surrounding the travel warning, unless You are in the United States, its possessions or the countries of Canada and Mexico

Therefore, in the case of Ebola, there would be no coverage under Trip Cancellation or Emergency Medical for travel to a destination where a travel warning is in place for that destination at the time the individual purchases the insurance.

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Written by:
Megan Moncrief
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