RoamRight Ebola Position Statement

Update: This information has been moved to our Current Event Information Centers. For up-to-date information regarding this, and other current events that affect travel, please visit:

The Current Event Information Centers are designed to keep travelers informed about current events that may affect international travel and the travel insurance industry. The Information Centers are populated with provider position statements, FAQ’s, and travel warnings and are updated by Squaremouth’s team of industry experts.

Please contact customer service for more information. We are available by phone at 1-800-240-0369, 24 hours a day, 365 days a year, and by chat until 9pm EST.



Updated: 07/31/2014

Depending on your RoamRight plan, there are several ways in which a RoamRight traveler affected by the Ebola virus may have benefits:

Trip cancellation / interruption benefits occur if there is unforeseen illness of the traveler or his/her traveling companion, family member or business partner, and a physician advises cancellation of the trip.
Emergency medical care and medically necessary evacuation coverage is available if the illness occurs during your travels. This benefit also include emergency medical reunion to bring a traveler’s loved one to their location.
Should a tragic event occur, RoamRight will cover the repatriation of mortal remains.

In regards to Ebola, unless a traveler meets any of the criteria listed under the “Trip Cancellation” section of their description of coverage, trip cancellation benefits are not available.

If you have any questions, please call the RoamRight customer service team at 877-687-7170.

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